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SHIPPING POLICY

Same Day Shipping

*Same Day Shipping applies to most parcel orders placed on the website before 3pm CST Monday through Friday. Applies to parcel orders shipping within the Continental United States only. If Stones Apparel needs to contact you to validate or amend your order or payment information, your shipment could be delayed. Same Day shipping means your order is packaged and ready prior to the last scheduled pickup. Please note, Stones Apparel cannot be responsible for delays due to weather, power outages, supply chain disruptions or any other acts of nature beyond our control. 

Free Shipping

Free Shipping for orders of $75 or more. Only valid in the continental US 48 states; excludes expedited shipping.

**Applies to website purchases online. Does not apply to custom orders.

RETURN & EXCHANGE POLICY

We want you to be beyond satisfied with the Stones Apparel you purchase from us. If you aren't, we will happily accept a return for a full refund. Read below on how to return or exchange a product purchased in our online store.

Exchange

You can exchange an item within 30 days of receiving the item. All items must be in original condition when you received them. All US customers will be responsible for return shipping only for most items. 

All customers outside the continental US will be responsible for shipping both ways.

Please email us to begin your exchange at Info@stonesapparel.net

Package the item(s) securely and ship them to Stones Apparel Exchanges using the address listed below.

Please make sure your package is prepaid, as we are unable to accept C.O.D. returns.

Stones Apparel Exchanges

401 N Carroll Avenue #112

Southlake, TX 76092

Once your exchange is received and inspected by our team, we will ship your new item within 2-3 business days.

Returns

You may return an unused item in new condition within 30 days of delivery for a full refund. All items must include original packaging. Items that are used or damaged may be denied a refund.

To initiate a return please email info@stonesapparel.net

**All Final Sale items cannot be returned.

Package the item(s) securely and ship them to Stones Apparel Returns using the address listed below.

Please make sure your package is prepaid, as we are unable to accept C.O.D. returns.

Stones Apparel Returns

401 N Carroll Avenue #112

Southlake, TX 76092

Once your return is received and inspected by our team, we will process your refund and automatically apply a credit to the original method of payment within seven (7) business days. You will receive a confirmation email once the return is processed. Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.

**Custom orders are non-refundable.

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